Refund Policy
Last updated: October 2, 2026
Our Guarantee
At Next Level Mind, we stand behind our products 100%. We offer a 30-Day Money-Back Guarantee on all purchases.
Eligibility for a Refund
You are eligible for a full refund if:
You request the refund within 30 days of your purchase date
You contact us at support@nextlevel-mind.com with your order details
You provide your reason for the refund request
How to Request a Refund
To request a refund:
Email us at support@nextlevel-mind.com
Subject line: "Refund Request — Order #[your order number]"
Include your full name and email used for purchase
Brief reason for the refund
We will process your refund within 5-7 business days.
Refund Process
Once your refund is approved:
Stripe payments — refunded to your original credit/debit card within 5-7 business days
PayPal payments — refunded to your PayPal account within 3-5 business days
Non-Refundable Situations
Refunds will not be issued if:
More than 30 days have passed since the purchase date
The request is for a product purchased at a discounted or promotional price where refunds were explicitly excluded
There is evidence of abuse of our refund policy
Digital Product Nature
Please note that our products are digital downloads. By completing your purchase you acknowledge that you will receive immediate access to the digital content. Despite the digital nature of our products, we still honor our 30-day money-back guarantee.
Contact Us
If you have any questions about our refund policy, please contact us:
Next Level Mind
Email: support@nextlevel-mind.com
Website: www.nextlevel-mind.com